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Community Connect

As part of our commitment to building a safer community, BFD is proud to partner with First Due and the Community Connect Program. The program is called Community Connect and it allows residents and business owners to share valuable life safety information with our department. Residents can provide details about their home, family, children, pets, medical/functional needs, and more so that when First Responders are dispatched to an emergency at that residence, they have the most information as possible before arriving on scene. Having this information will allow them to change their approach before they arrive on scene so they can best meet the specific needs of your home and family:

Occupant & Contact Info

Home Information
- Gate or door Codes
- Pool/Basement Access
- Gas/Water/Electric Shut Off

Medical & Functional Needs
- Where important medications are located
- If someone has mobility or other medical needs and will need assistance evacuating


- Name of your pets
- If they have a hiding place, or location where they may be in the event you are not home
- If they are dangerous or nervous around strangers


Community Connect is a secure platform and the information you provide will only be used by the Brattleboro Fire Department for the purpose of better serving you during emergency situations. All logins and passwords are protected with bank-level encryption and security. To make this the most effective, we are asking for the community, both residents and businesses to please create your profile and enter the information you are comfortable sharing with us. With this information, we can better assist you in the case of an emergency.

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